Testimonial Star Rating - 1286990
by A O - 11/22/2019
Very experienced, they solved my car problem after I toke it to three workshops before them.
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Testimonial Star Rating - 1274741
by Heather Davis - 11/14/2019
Work completed quickly, at a very reasonable price, definitely would recommend!
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Testimonial Star Rating - 1274003
by Dan G. - 11/13/2019
Matt was extremely helpful getting my truck fixed and help with the financing through west creek was so easy and took a lot of the stress with the holiday season right around the corner will return for future and will recommend to everyone and ask him about there financing really easy to do.
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Testimonial Star Rating - 1274005
by Joseph G. - 11/13/2019
Great place really helpful Matt and Kevin are great people they help out anyway they can to get people back on the road was in and out quick for my repair
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Testimonial Star Rating - 1274004
by Megan G. - 11/13/2019
Matt was great to work with. Was able to identify my issue and fix my vehicle quickly and professionally.
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Testimonial Star Rating - 1277208
by Kevin H. - 11/13/2019
Kevin is the greatest helped me out alot in my time of need. He has a great staff
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Testimonial Star Rating - 1274008
by Holly H. - 11/13/2019
Kevin is awesome, he helped me out a lot while I was there. Highly recommend him
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Testimonial Star Rating - 1274007
by Joe G. - 11/13/2019
Matt was extremely helpful getting my truck fixed and help with the financing through west creek was so easy and took a lot of the stress with the holiday season right around the corner will return for future and will recommend to everyone and ask him about there financing really easy to do
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Testimonial Star Rating - 1274006
by Bob K. - 11/13/2019
Kevin was great and really helpful getting me back on the road
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Testimonial Star Rating - 1244607
by Hector Gutierrez - 10/26/2019
Customer service goes a long way!! Friendly and helping in every way
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Testimonial Star Rating - 1229650
by Devin Upton - 10/15/2019
Good people good service
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Testimonial Star Rating - 1207342
by Karmen Johnson - 10/3/2019
Matt and Kevin are very knowledgeable. I have taken my car to Jack's on more than one occasion. I feel like they are honest and let you know your options.
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Testimonial Star Rating - 1192338
by Lynwood Fiedler - 9/24/2019
The low battery flashing indicated trouble on my trip along I-80 in Davenport. Jack's assured me they would check it out and within 2 hours had the problem diagnosed and installed a new alternator. Service was outstanding, shop is clean and well organized. Reasonable repair rates. I would highly recommend them.
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Testimonial Star Rating - 1141097
by Kimberly Sloan - 8/15/2019
Jack's Brake & Alignment on Eastern Avenue replaced all 4 of my brakes and did extensive suspension work on my 2009 Impala. The work was affordable and completed within a few days. The staff were very friendly and broke down what repairs I needed and why. They also gave me a 10% discount (up to $100) for being a college student and tons of points that I can use to redeem for future maintenance items, i.e. oil changes.
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Testimonial Star Rating - 1117778
by nils kindgren - 7/10/2019
Manager Kevin was great. We were towed in on 4th of July weekend , with a dead car, immediately they determined we needed a alternator and they handled it right away . He welcomed our dog in on a hot day and made us very comfortable in their waiting area. Then he helped his only weekend tech to do our job.. We were just passing thru a 1000 miles from home but we were treated as if we we regular local customer Service was fast and professional......Kevin and staff turned a possible catastrophe for our family into a pleasant memory !!
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Testimonial Star Rating - 1117783
by Hanna Munden - 7/1/2019
They’re very fair and don’t try to talk you into things you don’t need. Very nice people!
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Testimonial Star Rating - 1117779
by Bill Rufer - 7/1/2019
Matt and his host of mechanics are the best. I wish their was a Jack's by my house. Thank you Matt for your honesty and skills.
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Testimonial Star Rating - 1117781
by Shelby Mast - 7/1/2019
We were unfortunate enough to breakdown in IL on our cross country move from NC to OR but as luck would have it Bryce came to our rescue and picked us up at 2am. He hauled our car, us and large dog to his shop and had recommendations for hotels nearby. Things don’t always go as planned but Jacks is going to be there for you!
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Testimonial Star Rating - 1117791
by Shari Knipe - 7/1/2019
Always friendly and knowledgeable!
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Testimonial Star Rating - 1117782
by julia mlekush - 4/2/2019
As a young female I get really sketched taking care of mechanical issues by my self. I went to Car X and they gave me a list a mile long with outrageously priced repairs. I came here and they told me it's just my back breaks and I need an new air filter. ?? very friendly and nice gentlemen not over priced. 10/10 reccomend.
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Testimonial Star Rating - 1117780
by Jennifer Kenan - 2/1/2019
Moving to Davenport from Southern California put a lot of wear on my tires. The winter out here is no joke. My husband and I found Jacks online and decided to get new tires for my car. It was the best decision we made. Matt was very helpful in answering all our questions. Service was quick and efficient. I’ll be back soon for other services in the future. Thank you for helping me out and your great customer service!!
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Testimonial Star Rating - 1117804
by Jason Cox - 1/2/2019
Courteous and fast. Good experience.
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Testimonial Star Rating - 1117786
by Brittany Hodges - 1/2/2019
Matt and Kevin were awesome! High energy and helpful!! Super fast honest service!! Thank you for the Wiper Blades I picked off the tree!! Ill be back soon! Happy Holidays!!
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Testimonial Star Rating - 1113724
by Ryan J. - 11/8/2018
These guys are awesome all the way around. Super friendly and reasonable. Even let me have my own parts shipped in when they couldn't find the part at a competitive price. I have used Jacks before and will continue to use them in the future. Class Acts for sure
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Testimonial Star Rating - 1117801
by Rita Schroeder - 11/3/2018
Fair price & quality work. Honest people.
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Testimonial Star Rating - 1117803
by lori albansoder - 11/3/2018
Great service. Kevin is the best.
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Testimonial Star Rating - 1117785
by Susan Swanson - 11/3/2018
I want to thank Jack’s Brake & Alignment for taking care of my flat tire problem today. I was traveling from out of town and they were so good to check my tire. Unfortunately it wasn’t repairable, and they didn’t have my tire brand in stock & would have to order one. Since I wasn’t local, they put my spare on for me. Graciously they didn’t want to charge me anything. If I ever have a need for a repair or service, I would definitely recommend these guys. THANKS AGAIN, Kevin/Matt!!!!!!
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Testimonial Star Rating - 1117806
by Kesha Stockton - 10/4/2018
Excellent customer service!
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Testimonial Star Rating - 1117788
by Angie Vanderploeg - 10/4/2018
This is the second time I've taken my car here for repairs. Matt helped me both times. He is friendly, helpful, courteous and caring. I trust him to ensure necessary repairs are done at a reasonable price without selling me additional repairs I don't need.
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Testimonial Star Rating - 1117784
by Allyvia - 9/4/2018
The experience was great! We came in to get our brakes fixed and when it was clear that we couldn't afford to fix both the front and back brakes we got the generous surprise of having a hundred dollars knocked off our bill for fixing up the front set of brakes. Thank you so much! It was very generous of you guys to do such a kind thing. The service was quick done around three to four hours after we first brought our vehicle in. I'll happily recommend your services to family and friends when they are need of work done.
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Testimonial Star Rating - 1117794
by Reo Temple - 7/31/2018
Superior Service, Technical staff was very helpful and showed that they cared about getting my tires on my car, just in time for my vacation. Keith and his Staff are very helpful and gets the job done. On The Road Again. Thanks Jack's Break Eastern and Kimberly.
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Testimonial Star Rating - 1117802
by Maia Hampton - 7/31/2018
Great customer service. I appreciated Kevin showing me what was wrong with my car as well as what they fixed on my car. Very pleased with my first time experience here.
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Testimonial Star Rating - 1117793
by Mike Geo - 7/31/2018
Only here in quad cities a few months...looking to get oil change. Got a flyer in the mail from Jack's. Am really happy I tried them. Kevin was very knowlegable and explained their service really well. Kim was helpful and courteous also. Kevin informed me that after doing safety check on my 2005 Honda accord that I needed a new cabin filter. He brought the old one out and showed me how dirty it was. I am sure I will be back to have any work done. For sure are 5-star in my book!!! Thank you much!!!
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Testimonial Star Rating - 1117797
by Jesyka Dereta - 7/31/2018
I’ve never had a bad experience at Jacks. I’ve had many repairs done on my car and I never feel ripped off. Kevin at the Eastern location is my favorite and always honest and tries to get me the best price. Some repair shops will say you need something fixed when you don’t but this place isn’t like that and for that reason I never go anywhere else.
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Testimonial Star Rating - 1117800
by Sara Atwater - 7/31/2018
Extremely friendly and honest. Explained my car's issues in a way I could understand and advised me on which repairs were important. I definitely recommend this business
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Testimonial Star Rating - 1117807
by Judy Bergert - 7/31/2018
Diagnosed and fixed in timely matter!
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Testimonial Star Rating - 1117792
by Michele Wood - 7/31/2018
I made an appointment to have my brakes looked at. Once the inspection was done Kevin let me know that they found something else wrong that wasn't major and didn't need to be fixed right away. He explained to me in detail what else was wrong so that I understood it. I was very impressed and happy to get my brakes fixed right after having the inspection. Usually I have to make another appointment, but I got my brakes done in an hour and a half. Kevin was friendly. My overall experience was wonderful.
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Testimonial Star Rating - 1117799
by Ed Ciccarone - 7/31/2018
Kevin diagnosed the problem quickly and honestly. Also did the repairs in a timely manner and at a very reasonable price. Definitely will be returning to Jacks next time I need work done on my Chevy S10.
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Testimonial Star Rating - 1117790
by Maggi Carpenter - 7/31/2018
The work was complete in a timely manner and Kevin was very highly trained in giving me the proper information regarding my vehicle. I will use Jack's again if I have the need. A great place for automobile service. Thanks for the extremely great service and friendly service people.
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Testimonial Star Rating - 1117789
by Bob Koda - 7/31/2018
Being new to the area I reached out to AAA for service and after speaking to Kevin at Jacks Brake on Eastern which is recommended by AAA I felt very comfortable that I was going to get my needs met. They did not disappoint. Kevin addressed what I needed done and explained how much and how long and did a complete inspection. I am completely satisfied with the service they performed on my vehicle and highly recommend them.
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Testimonial Star Rating - 1117795
by Nealma Morton - 7/31/2018
Kevin was great he was honest and was very knowledgeable about the things I needed done. And as a woman he gained my respect by not treating me as if I didn't know anything. So Thank you Kevin for your wonderful service.
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Testimonial Star Rating - 1117796
by Jenny McCloskey - 7/31/2018
Kevin was very helpful and knowledgeable, got my vehicle in right away and put me back on the road. Would definitely recommend to friends and family. Kevin was also very friendly and and and was willing to help me out
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Testimonial Star Rating - 1113726
by Mary R. - 5/16/2018
Great customer service from the tow truck operator (who changed our tire) to the service garage techs who fixed our tire quickly. Cost effective! Safe! Friendly! Thank you, Kevin!
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Testimonial Star Rating - 1113727
by Beth K. - 2/27/2018
Great service...Brent was quick with our repair and Jordan at customer service was very courteous!
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Testimonial Star Rating - 1117805
by Dennis - 7/31/2017
I put some new inner and outer tie rod ends on my vehicle plus a CV axle in the front of my Camry and needed all 4 wheels on car balanced... he took me in with no appointment and got it done for me very quickly so I could be on my way.. very courteous service..
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Star Rating - 5 by 6 raters [Show +]
Star Rating - 4 by 2 raters [Show +]